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Job title:ICT TECHNCIAN
Ref:MB 38919
Location:FALMOUTH, CORNWALL
Position:Permanent
Hours:Full Time
Salary:to £35,000
Start date:ASAP
 
Job description:Due to continued expansion this successful IT Service Delivery firm is looking to recruit an experienced IT Technician to work as part of their technical team supporting commercial clients across Cornwall and Devon.

Candidates will have extensive experience working as an IT Support technician supporting Microsoft Networks and Microsoft Cloud Services.
Duties will include both support and project work in a busy environment covering an interesting and wide ranging list of products and services.
The role will include a mixture of office based, home working and working at customer premises.
Applicants will have had exposure to some or all the following:
Microsoft Server Operating Systems
AD / RDS / RRAS / GP
Windows 10
Microsoft Office
Microsoft-Office 365 - Intune preferable
Experience working with Firewalls preferably Sonicwall
TCP/IP Networking
Endpoint security products preferable
Virtualisation - Hyper-V – Replication preferable
Microsoft Azure preferable
Use of common backup and disaster recovery software
Switching and WiFi knowledge (Unifi) preferable
Experience working with PSA and RMM Software Tools preferable
Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams – Direct Routing
Must have a Valid UK Driving license

Also to include the following soft skills
Strong communications skills are key and ability to talk with customers at all levels.
It is vital that candidates have a good clear and friendly telephone manner
Reliable and able to work both with and without guidance.
Able to explain issues and deal with customers with varying technical skills
Flexible and willing to learn new skills
To share knowledge and mentor other technicians.

Training: The successful candidate will be be required to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, the cost of the exams and training material will be covered by the firm.

To apply, please email your cv to mark.bamber@smithandreed.co.uk
 
Skills:
 
 Apply now
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