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Our values

 

As a forward thinking agency, we have a strong belief in openess, honesty and fairness and it is these values that we actively promote through all areas of our business. To ensure we provide an outstanding service to you, we follow the below code of good practice: 

 

Accountability:  We as the agency are clear about what external authorities regulate our work. We are REC members and are subject to the REC complaints and disciplinary procedures.

 

Equal Opportunities: We have a clearly written equal opportunities policy and are able to explain how this
will influence our services.

 

Access to information: We comply fully with the provisiosn of the Data Protection Act 1998. Any personal or confidential information held by us about a client or work seeker is fully accessible to that person or body for review or editing by contactin the Managing Director. 

 

CVs: We will never send out a CV without the express permission of the candidate.

 

Candidates: Any candidate that we recommend for a role will be “suitable”  and we will always be able to
justify what in the candidate’s skills or experience makes them a good fit for the role.

 

Courtesy: All recruitment consultants will be trained in customer service standards; will exhibit customer friendly service skills; and be knowledgable; professional and courteous in meeting the needs of our customers.

 

Checks: We are required to conduct certain checks on candidates before placing them in a position. These checks include identity and eligibility to work. We are always very clear during a placement exactly which checks have and have not been done.

 

Unsatisfactory Temps: If a temporary worker does not meet expectations or requirements, the client is not obliged to continue their assignment. We have a procedure for what the client should do if they are unsatisfied with an individual worker.

 

Your Contact: We always specify the individual or team that will be managing the account, and will keep the client informed of any new contact if the existing contact should move on.

 

Unsolicited Calls: We will agree to remove anyone from our database if they politely request not to be contacted again.

 

Terms and Conditions: We will provide both candidates and clients with our Terms and Conditions of business before we provide any services. These are avilable upon request or from our client and candidate areas within this website. Our terms are not only lawful but also clear and transparent – and we are happy to discuss them and to answer any questions.

 

Fees: We as an agency have the right to charge certain fees to clients, including a margin on temporary assignments, a placement fee for permanent assignments and temp to perm fees for temporary workers they introduce who go on to be permanent employees. We always state our fee structure up front.

 

Reduce Bureacracy: Wherever possible, without compromising our legal requirement and professional standards we strice to reduce the burden of unnecessary paperwork. 

 

Complaint Handling: We have a clear written process for how to manage any complaints if problems should emerge. If you are a client or candidate, you may wish to ask us about this early on to avoid confusion later.

 

Consistency: As aprt of our commitment to upholding professional standards, we will review our policies annually to ensure that they continue to meet business needs and the Recrtuiment and Employment Confederation's Code of Professional Practice; and that they are consistently applied to all our customers. 

 

If you require further information on any of the above then please feel free to contact us:

Tel: 01872 222 338

Email: info@smithandreed.co.uk

or download a copy from our Client or Candidate areas within this website.

 

If you would like to make any comments, suggestions, raise a query or make a complaint about the service you have received, please make contact with us and we will respons with your query within 3-5 working days.

 

  • ICT TECHNICIAN
    Permanent - Falmouth, Cornwall
    to £26,000 DoE
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  • GARDENER
    Permanent - St Austell, Cornwall
    £9.50-10.00 per hour (Full time)
    Read more
  • ELECTRICIAN
    Permanent - Redruth, Cornwall
    £14.00 per hour (Full Time )
    Read more
  • IT HELPDESK SUPPORT
    Permanent - Redruth, Cornwall
    c£25,000/Annum (Full Time )
    Read more
  • ACCOUNTANTS
    Permanent - Wadebridge, Cornwall
    £23-25K Dependent on Experience (Full time)
    Read more
  • PRODUCTION MANAGER
    Permanent - Redruth, Cornwall
    £21,000 - £25,000 DOE (Full time)
    Read more
  • LEGAL SECRETARY
    Permanent - Truro, Cornwall
    £9.50-£10.50 per hour (DOE) (Full Time )
    Read more
  • WORK SHOP ASSISTANT
    Temporary - St Austell, Cornwall
    £9 per hour (Various)
    Read more
  • SCREEN-PRINT ARTWORKER
    Permanent - Plymouth, Devon
    c£18,000 (Full time)
    Read more
  • MARKETING ASSISTANT
    Permanent - Redruth, Cornwall
    £20,000 - £25,000 DOE (Flexible)
    Read more
  • INTERNAL PURCHASING ASSISTANT
    Permanent - Plymouth, Devon
    £19-21,000/Annum (Full time)
    Read more
  • OFF SHORE SOURCING ASSISTANT
    Permanent - Plymouth, Devon
    £18,000/Annum (Full time)
    Read more
  • PLANT OPERATIVES
    Temporary - Lizard, Cornwall
    £8.90+ (Various)
    Read more
  • ASSEMBLY STAFF
    Temporary - Falmouth, Cornwall
    £9.88
    Read more
  • PRODUCTION ASSISTANTS
    Temporary - Newquay, Cornwall
    £8.72 per hour + (Morning & afternoon shifts)
    Read more
  • WAREHOUSE AND REMOVALS ASSISTANTS
    Temporary - Truro, Cornwall
    £8.72 per hour (Various)
    Read more
  • FOOD PRODUCTION ASSISTANTS
    Temporary - Bodmin, Cornwall
    £8.72 + per hour (Full time)
    Read more
  • CALL HANDLER/CUSTOMER SERVICE ASSISTANT
    Permanent - Truro, Cornwall
    £21,000 per annum (Full time)
    Read more
  • ASSEMBLER
    Temporary - St Austell, Cornwall
    £8.72 p/h
    Read more
  • MARKETING MANAGER
    Permanent - Hayle, Cornwall
    £30-35,000 (Full time)
    Read more
  • BOOKKEEPER
    Permanent - Truro, Cornwall
    £10-15 per hour. (Full Time)
    Read more
  • WORKSHOP ASSISTANT
    Permanent - Falmouth, Cornwall
    c£9/Hour (Full Time)
    Read more
  • PACKING STAFF
    Temporary - Wadebridge, Cornwall
    £8.72 (Various)
    Read more
  • CLEANERS
    Temporary - Newquay, Cornwall
    £9.50 (Various)
    Read more
  • PRODUCTION & KITCHEN ASSISTANTS
    Temp to Perm - Padstow, Cornwall
    £8.72 per hour (Full time, various shifts)
    Read more
  • CNC TURNER
    Permanent - Exeter, Devon
    £28-34,000
    Read more
  • CIVILS OPERATIVE
    Permanent - Launceston, Cornwall
    £Dependent on Experience (Full Time)
    Read more
  • PROCESS TECHNICIAN
    Permanent - Redruth, Cornwall
    £26000 - £29000 per annum (Full Time )
    Read more
  • MANUFACTURING MANAGER
    Permanent - Falmouth, Cornwall
    £28-30K/Annum (Full Time)
    Read more
  • ELECTRO MECHANICAL ENGINEER
    Permanent - Launceston, Cornwall
    £Dependent on Experience (Full Time )
    Read more
  • CAR MECHANIC/MOT TESTER
    Permanent - Truro, Cornwall
    c£25,000 (Full time)
    Read more
  • ELECTRICAL ASSEMBLER
    Permanent - Hayle, Cornwall
    £25-28,000/Annum (Full time 40 hours/week)
    Read more
  • SALES ADMINISTRATOR
    Permanent - Falmouth, Cornwall
    £18000 - £24000 DOE (Full Time )
    Read more
  • BUSINESS DEVELOPMENT MANAGER
    Permanent - Roche, Cornwall
    £20000 per annum (£35k+OTE uncapped) (Full Time )
    Read more
  • ASSEMBLER
    Temp to Perm - Hayle, Cornwall
    c£9.60/Hour (Full time)
    Read more
  • PRODUCTION ASSISTANTS
    Temporary - Padstow, Cornwall
    £8.72 per hour (Monday to Friday 8am - 5pm)
    Read more
  • SITE AGENT
    Permanent - Launceston, Cornwall
    £Dependent on Experience (Full Time)
    Read more
  • FORKLIFT DRIVER - NIGHT SHIFTS
    Temp to Perm - Padstow, Cornwall
    £9.00 - £10.00 DOE (18:00 - 02:00)
    Read more
  • WELDER
    Permanent - Hayle, Cornwall
    £9.50-12.50/Hour DoE (40 Hours/week)
    Read more
  • SALES EXECUTIVE
    Permanent - Truro, Cornwall
    c£25K Base DoE + £5-10K OTE
    Read more
  • WAREHOUSE ASSISTANTS
    Temporary - Redruth, Cornwall
    £8.72 per hour (Full time)
    Read more
  • PRODUCTION ASSISTANTS
    Temporary - Bodmin, Cornwall
    £8.72 per hour (Various)
    Read more
  • IT SUPPORT TECHNICIAN
    Permanent - Falmouth, Cornwall
    to £26,000 - £35,000/Annum
    Read more
  • OFFSHORE SOURCING ASSISTANT
    Permanent - Plymouth, Devon
    £18-20,000/Annum (Full time)
    Read more
  • FORKLIFT DRIVERS
    Temporary - Truro, Cornwall
    £9.21- £10.26 per hour (Various Shifts)
    Read more
  • PRODUCTION WORKERS
    Temporary - Falmouth, Cornwall
    £9.50 + per hour (Full time, Monday to Friday)
    Read more
  • FACTORY WORKERS
    Temporary - Newquay, Cornwall
    £8.72 + per hour (Monday to Friday, full time)
    Read more

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We are members of the Recruitment and Employment Confederation (REC) No.4469

© 2012 www.smithandreed.co.uk
All rights reserved

Smith & Reed Recruitment (SW) Limited is a company registered in England & Wales
Company number 661 0875

Registered Office:
St Denys House, 22 East Hill, St Austell, Cornwall, PL25 4TR

VAT No 935 1225 42

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