If you're an experienced and customer focused administrator, with great communication skills, we want to hear from you!
We are looking for an administrator that has a high standard of customer service experience to join our clients as an administrator.
The role is being offered as working in our clients office in Liskeard, with the option of working the occasional day from home.
For the successful candidate you will transfer onto my clients books after 3 months, and will be offered a permanent role
Main Duties and Responsibilities
Delivering a professional and confident customer experience, answering queries and requests in a timely manner ensuring customers receive the information they need
Effectively and pro-actively handling customer queries and requests and resolving customer complaints, taking ownership of customer contacts and escalating only where necessary.
Schedule work according to requirements, ensuring the appropriate adherence to performance standards are met and efficiency of operatives time
Ensuring customer information is kept up to date
Co-ordinating payment and record keeping for departmental transactions
Liaising with clients and suppliers to ensure invoicing is up to date at all times
Providing regular reporting to senior officers within Facilities Management
Support with costings and quotations, ensuring they are recorded correctly
Minimum of a couple of years admin experience
Be a competent user of Microsoft office, including outlook
Good written and verbal communication skills with a keen eye for details and accuracy.
Benefits of working with Smith and Reed
Minimum of 29 days holiday ( Pro Rata) per a year
Easy timesheet submissions via our online portal
Quick access to Payslips/ Holiday request/ P45/P60 via our online portal
The working hours are 37 hours a week Monday to Friday 09.00-17.00 and is paying £11.00 per hour
If this sounds of interest please get in touch I would love to hear from you
Smith and Reed Recruitment embraces diversity, equality and inclusion and aim to promote the benefits of diversity in all our business activities. Smith and Reed will treat everyone equally and will not discriminate on the grounds of an individual’s “protected characteristic” under the Equality Act 2010 (the Act) which are age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. All candidates will be assessed solely on their ability to carry out the job in question based on skills, experience, and qualifications.