Customer Service Administrator

Location Truro
Discipline: Office & Professional
Job type: Permanent
Salary: £20,000 - £22,000 DOE per annum
Contact name: Danielle Hubbard
Contact email: danielle@smithandreed.co.uk
Job ref: DH 40334
Published: 22 days ago

​​​Are you a customer driven administrator, looking for an exciting new career within an innovative business? Look no further!

My client, a bespoke and expanding engineering business, is looking to build their team. This is a full-time job opportunity, paying £20,000 - £22,000 depending on experience. The successful candidate will be welcomed into an expanding operations team, striving to achieve the best level of customer service within a market-leading industry.

This is an great time to join this dynamic organisation, offering a flexible working environment and company benefits.

Working hours will be 9am - 5pm, Monday to Friday based just outside of Truro, so own transport will be essential.

Key duties & responsibilities:

  • Record new sales and repair orders, whilst processing customer invoices and taking payments

  • Liaising with customers and other team members to organise smooth and efficient deliveries

  • Resolve product or service problems

  • Process deliveries and returns, reporting issues and progress to the management team

  • Work alongside production teams and third party suppliers

Essential experience & qualifications:

  • Previous experience in customer-facing roles

  • Experience of order and shipment coordinating would be beneficial

  • Experience of ERP systems advantageous

  • Great IT and administration skills

  • GCSE Maths and English

Whats in it for you?

  • Fantastic, competitive salary

  • Private health insurance after 1 year

  • 25 days holiday + bank holidays (which increases to 30 after 5 years)

  • Company pension scheme

  • Flexible and supportive working environment

  • Health & well-being perks

  • Regular staff & family social events

  • Excellent development opportunities

If you are looking for a great new opportunity, within a rapidly expanding and reputable business, then don’t hesitate to get in touch.

To apply, email a CV to danielle@smithandreed.co.uk to find out more and review the full job spec and company details.