IT Network Engineer

Location Plymouth
Discipline: IT & Tech
Job type: Permanent - Full Time
Salary: £40,000 per annum + bonus
Contact name: Danielle Hubbard Assoc CIPD
Contact email: danielle@smithandreed.co.uk

​This is a fantastic new opportunity to join a reputable business during an exciting time of expansion. If you're successful, your new role as IT Network Engineer will be based in Plymouth, working for a leading manufacturer Monday to Friday.


Working for the Head of IT (UK & Ireland), the purpose of the role is to ensure smooth running of It systems, applications and networks, whilst offering strong user support to employees. The business pride themselves on excellent customer service through fast and efficient processes, ensuring the best resolutions are identified and executed.


To hit the ground running, here is what they're looking for in their new IT Network Engineer:

  • At least 4 years of IT support experience.

  • TCP/IP Networking and troubleshooting alongside Power Shell scripting and experience of Dell hardware and mobile devices.

  • Server hardware knowledge, and experience supporting end point devices.

  • MS OS knowledge and ability to troubleshoot and support LOB applications.

  • A computer related professional qualification (CompTIA+ or similar) - Desirable.

  • Cisco networking and VOIP solution experience - Desirable.

Key responsibilities:

  • Provide users with high levels of customer service, responding to IT helpdesk calls on the phone and in person.

  • Run and monitor locally hosted IT hardware and services in the Plymouth manufacturing centre, ensuring all issues are resolved quickly.

  • Quickly identify issues, or escalate to more experienced colleagues to ensure needs are met.

  • Assist the 1st line support team when required.

  • Evaluate and suggest ideas for new technologies and processes, in-line with a continuous improvement focus.

  • Support with IT related business projects when required.

  • Provide flexible support out of hours when required (on-call bonus).

What are the benefits:

  • Offered salary of £40,000 per annum + on-call bonus.

  • An excellent management and HR team, putting employee well-being at the forefront.

  • Growth and development opportunities.

  • Pay enhancement.

  • Subsidised canteen.

  • Company discount scheme.

If you feel excited by this new opportunity, apply now, and I will be in touch to discuss further information. Your application will be treated in the strictest confidence, so even if you're just putting the feelers out, don't hesitate!

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