My client, a thriving Cornish book printing company with over 50 years of experience, is looking to recruit an Client Services Account Manager to help with their ambitious growth plans. As an Account Manager your goal will be to maintain strong working relationships with an established customer base. In the role you will promote excellent service by providing accurate works orders, the businesses KPI’s and effectively time manage all aspects of accounts and daily workloads.
This is a full-time role paying from £24,000 to £30,000 depending on experience.
Main Purpose Of Job
Deliver and maintain exceptional standards of service to internal and external customers.
Chase components to ensure my clients products can be scheduled effectively to meet agreed delivery deadlines.
Within guidelines set, ensure paperwork is raised promptly and that information is concise and clear to allow invoices to be raised.
Raising client’s business concerns and needs to company management.
Monitoring the budget of the client, explaining costs and expenditures, and discussing new terms with them if necessary.
Maintain regular contact with clients to ensure they are satisfied with received services and continuing to build positive relationships.
Experience managing a pipeline of prospects.
Familiar with CRM systems, Excel, and Word.
Understanding of traditional sales disciplines and customer care.
Excellent communication skills.
Ideally 2 years’ experience in a similar account management role.
Free onsite parking
Company pension scheme.
Career development opportunities.
If this sound like the right role for you do not hesitate to get in touch.
Smith and Reed Recruitment embraces diversity, equality and inclusion and aim to promote the benefits of diversity in all our business activities. Smith and Reed will treat everyone equally and will not discriminate on the grounds of an individual’s “protected characteristic” under the Equality Act 2010 (the Act) which are age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. All candidates will be assessed solely on their ability to carry out the job in question based on skills, experience, and qualifications.