Are you experienced within the plumbing and heating industry, perhaps looking to down tools and undertake a desk based role within an innovative, forward-thinking business? My client, a niche manufacturing organisation in Exeter, is looking to hire an Installer Development & Commissioning Engineer to enhance the smooth installation experience from the start of their project to completion.
This role will require industry experience from a similar role, however, full product and commissioning training will be provided alongside on-going support.
This is a fantastic opportunity, providing excellent company benefits and a thriving company culture to ensure you have what you need to perform at your best.
Whilst there are some site-based visits, the position is based on site in Exeter, working 09:00 - 17:00 Monday to Friday.
Core duties & areas of responsibility:
Provide technical information to support installers and users, through a first class telephone commissioning service.
Maintaining records, recording changes, analysing content and managing confidential files to ensure compliance.
Demonstrate great communication skills through handling incoming emails, telephone calls, face to face interactions and liaising with external contacts or internal Technical Support Teams.
Update on project statuses, and develop an understanding of non-compliance process to enable future installs to meet criteria standards.
Provide compelling arguments for the use and benefits of the heating products.
Support the Department Manager with requests and additional tasks.
Essential skills & experience:
Experience within the heating industry or similar.
A good understanding of heating systems.
Exceptional customer service skills.
Great attention to detail with an analytical fact-finding approach.
Good IT skills on a practical level.
Further electrical knowledge would be desirable.
Core company benefits:
Competitive salary to reflect your qualifications and experience.
Uncapped bonus scheme.
25 days holiday, increasing to 30 days for 5+ years service (plus bank holidays).
Private health insurance after 1 year of service.
Cycle to work scheme.
Free 24/7 access to an independent and confidential Employee Assistant Program for you and your immediate family.
Great social events.
Growth and development opportunities.
If you feel excited by this role, and think it could be the perfect next step for you - apply now!
There is a full job description available for those who suitably match the role profile.
Smith and Reed Recruitment embraces diversity, equality and inclusion and aim to promote the benefits of diversity in all our business activities. Smith and Reed will treat everyone equally and will not discriminate on the grounds of an individual’s “protected characteristic” under the Equality Act 2010 (the Act) which are age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. All candidates will be assessed solely on their ability to carry out the job in question based on skills, experience, and qualifications.