Fundraising Officer

Location Truro
Discipline: Office & Professional , Sales & Marketing
Job type: Full Time
Salary: £28500 per annum
Contact name: Rebecca Richardson

Contact email:
Start date: ASAP

We are seeking an experienced fundraiser to join a small but growing Fundraising and Events Team in the West Cornwall area.

This is an exciting role for the right person and will see the chosen candidate having a real input into plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.

The Fundraising Officer will be responsible for building positive relationships to secure significant income and develop new relationships with groups, business and individuals as well a bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising.





  • Develop, deliver, and monitor a fundraising strategy.

  • Maximise the contributions and connections with local business and individuals.

  • Coordinate all appeals across all income and media streams.

  • Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies, in Memory Giving and Online Giving.

  • Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.

  • To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.

  • Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.

  • Develop and implement Fundraising groups across the UK.

  • To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.

  • Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.

  • Train other staff members to support general fundraising.

  • Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.

  • Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.

  • Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.

  • Lead the growth of monthly giving.

  • Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.

  • Work alongside teams and PR and Communications Manager to promote the business.

  • Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.

  • Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals.

  • Support with recruiting fundraising volunteers as appropriate.

  • Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.


Essential skills & experience:

  • One year’s previous experience in a fundraising environment.

  • A working knowledge of MS windows based packages.

  • Computer literate and ability to input data onto a database.

  • Love of pets and understanding of their needs.

  • Clear telephone manner.

  • Effective verbal communication skills

  • Clear and accurate computerised notes onto cases.

  • Confidential manner.

  • Ability to use a keyboard.

For more information, please apply today.

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