Hire and Sales Coordinator - Key Accounts

Location Ashton in Makerfield
Discipline: Logistics & Distribution, Sales & Marketing , Construction & Skilled Trades
Job type: Permanent - Full Time
Salary: £26,000 to £27,000 per annum doe
Contact name: Mike Burnett

Contact email: mike@smithandreed.co.uk

​Do you currently work in either plant hire or plant sales, and are looking for your next challenge. My client, one of the top plant hire companies in the UK, is looking to recruit a Hire and Sales Coordination for one of their Key Accounts, and you will be based at their Ashton-in-Makerfield depot. As a Key Account Hire & Sales Coordinator you will be responsible for identifying and negotiating hire and sales revenue opportunities. You will ensure the key account customer requirements are properly defined, understood, negotiated and that this meets the hire companies requirements.

The role is a office based permanent role working 7:30am to 5:00pm Monday to Friday. Salary is from £26,000 to £27,000 per annum doe.

Key Account Responsibilities Include

  • Receive initial enquiry or instruction from Key Account Customer clients by telephone and email.

  • Supply Key Account Customer and their customers with information and advice on the suitability of our plant and equipment available for hire and sale.

  • Liaise with Plant & Transport department for technical information and prices on non-standard enquiries & products.

  • To negotiate with customers on current product hire rates, list sale prices and non-standard product prices.

  • Liaise with customers on requirements and raise computerized quotations, and follow up accordingly.

  • Accept and process hire/sales orders and off hires, and create computer produced contract notes/purchase orders on customer system.

  • Check all details of verbally agreed contracts from customers with their written confirmation order.

  • Liaise with Key Account Customer regarding plant returned damaged, lost and in good order in accordance with timescale set out in SLA KPI’s.

  • Confirm loss/damage notes, and investigate and resolve invoice queries.

  • Complete a customer complaint form on behalf of the customer and see the process through until the matter has been resolved.

Main Requirements

  • Minimum 1 year experience working in sales within the construction / material supplies / hire industry.

  • Strong customer service background.

  • Strong organizational skills.

  • Excellent communicator both verbally and written.

  • Rounded education.


  • Competitive monetary package (salary and turnover related bonus scheme).

  • Up to 25 days annual leave plus public holidays.

  • Contributory pension scheme and life assurance.

  • Employee Wellbeing (EAP, Eye Tests & Prescription contribution, Flu Jab, Full PPE and work wear provided).

  • Full product and system training.

If this sounds like the next role for you do not hesitate to get in touch.

Smith and Reed Recruitment embraces diversity, equality and inclusion and aim to promote the benefits of diversity in all our business activities. Smith and Reed will treat everyone equally and will not discriminate on the grounds of an individual’s “protected characteristic” under the Equality Act 2010 (the Act) which are age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. All candidates will be assessed solely on their ability to carry out the job in question based on skills, experience, and qualifications.