Senior IT Technician - Cloud and Server

Location Penryn
Discipline: IT & Telecoms
Job type: Permanent - Full Time
Salary: £32,000 to £44,000 per annum doe
Contact name: Mike Burnett

Contact email:

​Are you a seasoned technician with proven experience supporting Microsoft Networks and Microsoft Cloud Services? My client, one of the market leaders in the field for IT support, cybersecurity and cloud phone systems, are recruiting a Senior IT Technician - Cloud and Server. Your work will include both technical support and project work covering an interesting and wide ranging list of products and services. The role will include a mixture of home working and working at customer premises so you must have a clean valid UK driving license.

This is a full time permanent position working 9.00am – 5.30pm Monday to Friday with Occasional On Call Duties. The salary is from £32,000 - £44,000 (plus an on call allowance) per annum dependent on experience. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. As part of the role the company would also like you to work towards gaining the Microsoft 365 Certified: Enterprise Administrator Expert Certification.

Key Experience

  • Microsoft Server Operating Systems & Windows Desktop.

  • Microsoft 365 and Azure Active Directory.

  • Experience working with Firewalls and TCP/IP Networking.

  • Virtualisation - Hyper-V and use of common backup and disaster recovery software.

  • Switching and WiFi.

  • Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams – Direct Routing.

Preferred But Not Essential

  • Endpoint Security including EDR / MDR / Zero Trust.

  • Microsoft Endpoint Manager and Policies (Intune).

  • Microsoft Azure Infrastructure & Networking.

  • Dell SANs and Storage, and Hyper-V Clustering.

  • Sonicwall / Unifi / Meraki / HP Aruba.

  • DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting.

  • PSA and RMM Software Tools

About You

  • Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner

  • Reliable and able to work both with and without guidance.

  • Able to explain issues and deal with customers with varying technical skills.

  • Flexible and willing to learn new skills and share knowledge and mentor other technicians.


  • Free onsite parking

  • Company pension

  • Holiday increase inline with time served

If this sound like the right role for you do not hesitate to get in contact.


​​Smith and Reed Recruitment embraces diversity, equality and inclusion and aim to promote the benefits of diversity in all our business activities. Smith and Reed will treat everyone equally and will not discriminate on the grounds of an individual’s “protected characteristic” under the Equality Act 2010 (the Act) which are age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. All candidates will be assessed solely on their ability to carry out the job in question based on skills, experience, and qualifications.