Infrastructure Solutions Specialist

Location Truro
Discipline: Office & Professional , IT & Telecoms
Job type: Permanent
Salary: From £29500 per annum DOE
Contact name: Rebecca Richardson

Contact email: rebecca@smithandreed.co.uk
Start date: August/September 2022

Highly regarded business in the South West is looking for a Infrastructure Solutions Specialist to join their established team.

My client is looking to expand their current IT team of 12, to help deliver their forward-thinking Business Strategy, and to make a real difference to their client’s lives, businesses, and their communities.

They have an exciting range of innovative projects and objectives, along with a wide variety of technology to get your hands on. You could be specifying a multi-channel Contact Centre solution, provisioning Azure to provide resilient services, collaborating on a drone 3D image rendering solution or configuring CRM and workflow with a new Claims module.

ABOUT THE ROLE:

They are looking for an experienced and enthusiastic Infrastructure Solutions Specialist to join their IT Support team in a new role, working closely with both IT Development and Support. You’ll be taking the lead in several technical areas to drive innovation and integrate new services to provide a seamless and reliable experience for colleagues and Members. You’ll develop and exploit new opportunities within a suite of applications. The areas in which you’ll work will depend on your current skillset. They will fully support you with opportunities to develop and gain new skills.

If you are keen to make a difference and have a track record of taking ownership and delivering success, then get in touch to find out more.

SKILLS AND EXPERIENCE:

The skill areas you will likely have will include:

  • Excellent interpersonal skills

  • Ability to communicate well, both written and verbal skills.

  • Ability to investigate, troubleshoot, and help resolve problems in IT systems, processes, and services.

  • Experience of working with business and technology stakeholders to translate business problems into technical designs and solutions.

  • Thorough understanding of designing, implementing, and supporting IT infrastructure using industry best practice.

  • Good knowledge of maintaining the security, confidentiality, and integrity of information systems through compliance with relevant legislation, regulations, and policies.

  • Experience with scripting and coding to enable operational automation and improvements.

RESPONSIBILITIES WILL INCLUDE:

  • Improve and enhance IT processes, systems and architecture for the benefit of our clients and colleagues.

  • Take ownership of tasks from start to finish and drive solutions forward to meet our objectives.

  • Help team members develop and improve new and existing skills in line with company values.

  • Engage with the wider business to identify, design and ultimately solve business problems through technology.

  • Participate in cross-team discussions and workshops to develop new, and improve existing, solutions.

  • Contribute to regular IT Infrastructure roadmap planning.

TECHNOLOGY USED:

  • Microsoft Server 2019, 2016 and 2012R2

  • Microsoft Hyper-V

  • Azure Cloud platform, Microsoft 365

  • Ubuntu Linux (18.04, 20.04)

  • Microsoft SQL 2016

  • Cisco Routers and Switches

  • Dell and HP Servers and SANs

  • PHP, C#, Powershell, SQL

  • Microsoft Graph

BENEFITS:

  • 35 hour working week with flexible and remote options

  • Employee benefit discount scheme

  • Discounted personal insurance

  • Professional Development Plan

  • Discretionary bonus scheme

  • Holiday purchase and sale scheme

  • Competitive pension

  • Medical insurance

  • Death in service provision

  • Income protection

  • Casual dress code

ADDITIONAL INFORMATION:

You will be expected to work flexibly over a 35 hour week within the hours of 8am – 8pm.

For more information please apply today.

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